FAQs

Frequently Asked Questions

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What happens when the card is opened?

As soon as the card is opened, a display comes to life while your personalized song or voice message begins playing automatically. Every card is designed to create a memorable surprise from the very first second.

How can I personalize my cards?

Choose between Custom Song or Voice Message to be included in each card. The Custom Song Card plays an original song made from your story. The Voice Message Card plays a recorded voice the moment it opens.

How do I create a custom song?

Tell us the names, the occasion, and the memories that matter most. We turn your story into an original song and tuck it inside the keepsake card.

How long does it take to arrive?

Each card is made to order and ships across the US in about 7–10 days. We'll keep you updated from creation through delivery.

Do you ship internationally?

Not yet - we currently ship within the United States only. We're working on reaching more places soon.

Can I listen without opening the card?

Yes. Every personalized song or voice message is also delivered digitally via email and can be replayed anytime using the included QR code.

Still curious?

Have a question? Let's talk it through.

Our team answers within one business day — about custom songs, orders, shipping, anything.

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